The CDG Airport is a very confusing airport; it's hard to find directions or to get help. Very few airport staff speak English. The security people are rude to foreigners. On my way back home, I bought several packages of perfume in Paris. Some of them are very expensive, some are less expensive. They were packed and carried in my suitcase that was checked in at CDG. When I returned home, I found that five of most expensive bottles of perfume were taken, they are all in 15 ml bottles. The remaining perfume were less expensive ones, some were in 100 ml bottle. My consumer and personal rights were severely violated, though I explicitly purchased and packed items as indicated in the published "Airport Security Rules". I strongly believe that airport securities were taking advantage of security checking program for personal benefit. I was not given a chance to protest and complain to the airport authorities since CDG web site has no information where to file complains and claims.

Just got back from a trip to France, and had a terrible experience with the security officials. The airport (CDG) was bad enough in that restrooms were few, layout was confusing, appearance was disgusting, and all in all trashy. The security officials were rude, spoke little understandable English, provided inadequate places to reassemble oneself, and in my opinion violated personal and privacy rights of being treated in a respectful manner. That is unless you were French. My wife and I were pulled to the side because she had a small piece (2 oz) of brie for us to eat while we waited for our flight. They not only confiscated the cheese, but searched her three times at different locations (scattering her belongings). They also pulled me aside even though I had passed the x-ray screening, and metal detector. Meanwhile there were French passengers who passed uninterrupted with bottles of coke, sprite, water, (16 oz!) and some had their lunch neatly packed and ate it while waiting for their flight. I am now looking for a way to file a complaint. If anyone knows where I can do this please post, or contact me. ZERO STARS

Yes, CDG is very difficult to navigate but I read French, so easier for me. The people are much nicer to you if you speak French but there are those who are rude either way. My beef has to do with the confiscation of two TSA permitted items from my one small carry-on piece. Both are tools less than seven inches in length and arguing politely did nothing to change their minds. The Asian man who searched my bag first for scissors which he finally agreed were legal, then for knives which he insisted I was carrying. When he finally located my two tools he announced in a childishly annoying tone, "Seeeee I told youuuu". Again I tried to argue that these tools were acceptable in carry-ons but he was too full of himself to beat the implication that he had been wrong about the knives. End of the story? My legal possessions are in the trash.

This is a terrible airport. Unfriendly staff, some of which don't speak any foreign language, confusing layout for even the most seasoned traveller. I now plan my trips in such a way that I'm sure I don't have to set foot at CDG.

I had the misforture of flying Air France and transiting through the worst airport ever.

Right from when I arrived and tried to way-find was very confusing. Not to mention the lack of staff at my arrival gate to perhaps guide me or point me in the right direction were not available. When I finally found the Aircraft Information Monitors, they too were cumbersome to read and understand. When I approached a staff member for help, they just shrugged me off and pointed towards the screen. After about 20 minutes of wandering around I finally located my next departure Terminal (2E). I found myself transiting through a maze of escalators with confusing lettering and directions which pointed in all directions to finally arrive on the ground floor to catch a bus. Here I was greeted by a "hip-hop" star in uniform bee-bopping to his I-pod. He did not listened to what I had to say and pointed me in the direction to sit with the rest of the confused patrons in a corner. Once I arrived my Terminal I was greeted by another uniformed staff employee who looked at my ticket and asked me to head towards the lane at the end of the security screening area. All the other patrons followed. The lane she pointed towards was closed so we came back only to be shunned away and lined up in another closed queue area. After shuffling back and forth for about 15 minutes the frustration in the travelling public was mounting which did not seem to bother her (attendant). The Security Screening had 1 lane open and approximately 3 flights worth of people standing around confused. Finally another lane opened and the security began. Once passed security I came across the Duty Free shops where each item was overly priced. I browsed many different shops and realized the shop attendants were very rude or uncaring. I was looking for the world famous French Crepes which were nowhere to be found so I finally settled for a croissant and a hot chocolate which cost me $12 dollars. The Hot Chocolate was excellent but the croissant was horrible (stale I suppose). The restrooms were unkept as well. The list could go on and on. I would definitely never recommend anyone to travel through this airport.