I don't know how people can say this airport isn't wonderful. I haven't traveled a lot, but I have the feeling that you only travel around the USA. In my opinion, MIA is completely clean, safe and organized. And it is beautiful, but who cares? The first time I went there, I had no problems, without speaking English or Spanish. Now I speak English, of course, and it still deserves five stars.

I arrived there after an 8-hour flight at 7h20 in the mourning. I only had two hours and a half of sleep so I was tired and stressed. I was extremely lucky because my plane was the first one to arrive that morning, so there were no huge lines at the immigration, but the officers treat you badly and the first impression you have is that you're some kind of criminal. After maybe 20-30 minutes they just pointed the way to the baggage claim carousels where I talked with the only nice person I met on the WHOLE airport: a janitor. I took my suitcases and moved to the customs where I just stopped because it was crowded and then some officer just took my luggage out of my side and right before he disappeared I asked him: WHAT ARE YOU DOING!?. Without an answer AND my baggage I just assumed they would transfer it to the other plane and left that horrible place. No signs advised me, but I got out of the security area and, on the terminal, I had to run through endless concourses where the signs would contradict the maps and the people would NOT speak English! Only SPANISH! After a long time I got to the entrance to the security areas where I had to line up and wait FOREVER only to be treated badly again by the officers on the x-ray and metal detector. After ALL this I finally got to my gate on time, I don't know how... All this apart of saying about the extremely poor architecture of the airport that makes you walk MILES AND MILES trying to get somewhere that someone will tell you that was IN THE OTHER DIRECTION! Horrible... HORRIBLE! I think only Afghanistan airports are worse than this one... I DEFINITELY DON'T RECOMMEND IT! Tips: Do NOT trust the maps; they are WRONG! Follow the signs and ask people for directions. If you're on an connection (like I was) be careful; don't leave the security area because it's going to take FOREVER to get back to it. And finally: don't trust one flight-times display, find one or two more to compare the information because, sometimes, they're WRONG!

I arrived from LHR T5 to MIA last summer, and I have to say first impressions did not impress me at all. The area you arrive in was filthy dirty, with stains all over the worn carpet and the building itself looked like it could have used more than just a fresh lick of paint - either that or they actually wanted you to believe you were entering a prison. Then there was a VERY long wait at immigration. The officials were efficient but perfunctory and also rather rude without reason or cause. This is the first impression a first-time visitor gets to the USA, and somehow you felt like a criminal just for being there. Coming back in to depart from this airport was also a rather unmemorable event. However, the rest of Florida was lovely - I wouldn't let an airport put me off it as it's only a small part of the total holiday experience.

This is one of the best airports in the US. Very welcoming to tourists from around the world. Very very easy to go through, people that criticized it because they don't travel outside the US. This airport is the best in the states and better than some others around the world. I've been in 78 countries so far, so I know what I am talking about.

It's a zoo. No other words for it. Plus, it's a zoo that makes you walk for what seems like miles and miles, to get nowhere. Nothing is logically laid out, and there were no people movers the last time I was there: only a train far too small for its capacity and slow as Christmas. Planes do take off and land there with few incidents, however. That's enough for 2 stars.