This airport is the worst one I've ever been to in my entire life. We traveled with two kids and we all had to walk about 5 miles to find one chair to try to get some sleep in. Once we finally found a chair, we moved it maybe 10 feet and a security guard came and yelled at us to put it back. So, we tried to find some more somewhere else, and had to move again because they were scraping and buffing the floors with a loud vaccum going and playing Hispanic elevator music at 1 in the morning. It appeared that anytime anyone would actually be able to fall asleep, one or more of the employees would stand over top of the sleeping person and scream, walking them up. The only thing more rude than the employees were the police officers that were riding around with sirens going, yelling at one another! I slept with a metal bar in my shoulder from the stupid cheap chairs and was freezing cold as if they just didn't want to invest in an actual heater. It was the most miserable night I've ever had!

Worst airport ever traveled. Had hours to make our transfer between our Heathrow flight to connect to our LAX flight but came very close to missing it due to extreme walking required. No kidding--we must have walked 6 plus miles. Had to wait an hour twenty just to gather our bag to go thru customs. Poor directions--would not even have known where to drop bag after customs had we not searched for someone to ask. Caution: employees may not speak much English. Total joke of an airport. Unless you are an Olympic athlete, avoid this airport at all costs. Seriously, even twenty year olds were struggling to make the walks. Why isn't someone doing something about this horrible airport?

Immigration, TSA, and Homeland Security were terrible. They all need to be fired. I'm an American and was embarrassed, for the first time in my life, to be an American, because I saw airport personnel screaming at a woman in a wheel chair because she was asking questions. I also saw a Lt. Col. in Homeland Security scampering about trying to find out why the right signs were not in the right places. I mean, do our tax dollars really need to pay a Lt. Col. who runs around with signs and can't even figure that out? Passengers from foreign countries were greeted by a mean, disgusting man who shouted at them not to use the escalator for no apparent reason. What a mess this place is. Avoid it at all costs.

This airport is the worst I have been to. I've been to nicer airports in third world countries. The layout of the airport makes absolutely no sense and forces everyone to literally walk miles to their destination. Like things should be grouped together. There isn't a way to get between some concourses without leaving the security area. It seems that everything is always temporary. All the security stations look portable and all the barriers are ropes and retractable queue banisters. Everything is always under construction and people are being diverted all over the place. Some concourses aren't even used due to "construction". I wouldn't mind the construction so much if they were actually cleaning up the layout and transforming the airport into a modern, first world, professional facility. But they simply seem to be sitting around making it even more confusing by using temporary walls all over the place. Some concourses even have a second layer on them that is always roped off and not even used! Stores and restaurants are scarce, especially beyond security. It is hard to find something you want without walking miles for it. I wish I was exaggerating. PA system is overused and polluted with announcements about parking, baggage, sketchy people and a welcome to the "beautiful MIA". Around the clock. I tried sleeping there once for a few hours - it was horrible. If they ever had to use the PA system for something important, good luck. I'm sure all regulars have learned to tune it out of their heads entirely.

I am a local and work closely with the airport so I don't want to make public my name. MIA is a blackhole, constantly sucking efficiency, money and common sense. Land here from a European flight and you have to walk to the next town to get to Customs. Corridors are always cordoned off, signs of construction everywhere and it has been going on for the past 20 years. Access roads are difficult to navigate even with a GPS. Food is bad and overpriced. In fact everything inside the airport is overpriced all the way to having to shell about $4 to get a trolley for your luggage (something that is free in all European airports I've visited). The reason for this is corruption, as county politicians award lucrative business deals to those companies that give those politicians money in return.