The first impression was: no glimpse of any order, hundreds of people on every check-in counter, no information screens where which airline is checking in what flight etc. No discipline of most of the passengers, everybody seems to be the most privileged. Unexpected quick immigration and security control. Waiting areas in security section are clean but too small and confusing, announcements are not understandable due to noises of passengers. Snack bars in the security section only accept Indian currency - but it is not allowed to export Indian currency - a "Catch 22". The infrastructure around the airport: poor, construction areas, parking lots for pick-up cars on sand areas. The airport is definitely too small for the actual traffic to be handled.

If the people and long lines don't get you the mosquitoes will. The entry is haphazard and many travellers just parked at the entrance with luggage carts and visitors blocking the way preventing others from getting in. Bureau of immigration was equally worse. 1 hour to clear departure. 'No-no' for families with children. I understand that there is construction of the new terminals as part of the expansion meanwhile nothing prevents authorities to streamline the current conditions and make it manageable. Traveled from other Indian cities Hyderabad (real nice) and Bangalore and had a very pleasant experience. Maybe because they are private?

Chennai Airport is not good like other airports of India; even AMD Airport is better than MAA.

Now, the Chennai airport has been improved a lot with facilities equal to western international airports with traditional welcomes. I could feel more secure here than at other Indian metro airports.

Chennai airport has been good point to transit South East Asia and Middle East; more passengers travel through this airport., but airport authority hasn't maintained the airport well: clean inside but problems with outside lavatory.