I didn't like the way the airport personnel treated us the passengers, it was like being in a dictatorship. I will never again use Frankfurt airport.

A terrible experience connecting flight at FRA. I came from CPH to FRA to US, and asked an airport personnel. They told me to go to the wrong gate, then I have to run to the other end of the airport to get to the right gate. Before that, we were asked to pass through a security check which took forever, thus the reason of almost missing my plane. I heard several similar complains from fellow passengers. If you have this website, maybe you should read the passenger's input, and improve your service. Germans can do better than that, don't you think?

Huge airport which requires a lot of time for running if you want to make a connection flight. Bad food with high price. Not a nice place to wait.

Very large airport (keep in mind if you have no time to switch aircraft), quite clean, good shopping, no rip-offs.

I cannot believe there is no hotels were you can access then directly at the terminal but you need to leave to get to the hotel. When the flights are delayed and not in your control and your flight is delayed for over 18 hrs where are you supposed to go if you don't have a visa? You should be able walk to the hotel or a day room directly in the airport without leaving it and feel comfortable until your next flight. Every other airport in the world allows this option for you why not here? This is extremely out of the ordinary and they should let you exit to a hotel once you show them that your flight was delayed and that you will return to get on your connecting flight. Hold the passport or something. Now imagine being stranded at the airport and you're stuck for over 18 hours where will you sleep? Shower, relax? And now imagine you have a small child with you. Germans can build a great car but can't accommodate you at a hotel.